CHC Tree Care is a trading name of Christopher Heald, operating as a sole trader.

The safety and care of your personal information is important to us, so we promise to always take your privacy seriously and treat your information with respect. This privacy policy aims to make you aware of the ways in which we use your data when you visit our website.

By using the CHC Tree Care website, you consent to the collection and use of your data as outlined in this policy.

What personal information do we collect?
When you email us personal information is taken, such as your email address and any other personal details you choose to disclose in your correspondence with CHC Tree Care.


If you phone us, we may ask for your email address and phone number if appropriate, so we can respond to your enquiry or provide you with a quote.


When you visit our website, we automatically receive the protocol (IP) address of the device your browsing on. We also use cookies to enable tracking features and site functionality.


We use tools such as Google Analytics to provide us with further information about our website users that help us understand how we are receiving web traffic. The data collected through Google Analytics will include information such as what type of device and which internet browser you are using. This helps us improve how we present our online information to ensure we’re providing a good user experience.


We use an SSL certificate to help ensure your personal information is kept safe. An SSL certificate works by encrypting your personal information, such as your password or credit card number, so if it was grabbed en route from you to us, it would be unreadable.


How do we use your data?
We’ll use any contact information you provide to respond to your enquiries and correspond with you further if appropriate.


We'll also use and analyse your data in various ways to make our service better.


How we won't use your data
Your personal data is private and protected by law. We will not share your personal data with another company or release your data publicly.


We won't SPAM you.


We won't release any of your private information publicly.


Disclosure
We may disclose information to authorities where it is necessary, to comply with the law.

If you would like any of your personal information withdrawing from our records, please contact enquiries@chctreecare.co.uk.


This policy was last updated 2nd November 2018. We reserve the right to update this policy without notice.


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